Step One Recovery

Our Values

Respect

• We work hard to treat people with kindness, privacy, dignity and respect
• We look out for others, even when it isn’t our job to do so
• We respect and support client’s to make informed choices about their life
• We value and respect the contribution that families and friends make to our client’s recovery

Enduring

• We Never give up and work hard to find a solution
• We are driven and never see anyone as a lost cause
• We are passionate and always go the extra mile for our clients, colleagues and partners

Holistic

• We treat the whole person; mind, body and soul to achieve a healthy recovery
• We recognise that one size doesn’t fit all and there is no “right” answer to achieve recovery
• We are committed to involving and supporting the “whole family” in our work

Action

• We do what we say we are going to do, when we say we are going to do it;
• We take our responsibilities for excellent services seriously & remain committed to learning and improving
• We will push the limits, but respect boundaries
• We uphold professional conduct in all we do and maintain discreet care for our clients

Brave

• We are always willing to listen to clients, colleagues and others. We embrace change, not fear it
• We work hard to reduce the barriers that prevent recovery for our clients
• We are not afraid to challenge discrimination or poor behaviour in our colleagues, clients or others